Career
Leadership
Get things done through people, not despite them
Novice
Mastery0%
Novice
Career
Get things done through people, not despite them
Novice
Subdomain
Feedback is the primary tool for growing people. Most managers give too little, too late, and too vaguely.
Radical Candor (Kim Scott)
Kim Scott's framework for effective feedback, defined as caring personally about the person while challenging them directly with honest, specific, and timely feedback.
Open
One-on-Ones
Regular, structured, private meetings between a manager and each direct report, primarily focused on the report's priorities, blockers, development, and wellbeing.
Open
Feedback Frameworks: The SBI Model
A structured feedback model that separates observable facts (situation, behaviour) from interpretation (impact), making feedback specific, concrete, and less likely to trigger defensiveness.
Open
Psychological safety
Amy Edmondson's construct: shared belief that the team is safe for interpersonal risk-taking.
SBI
Situation, Behaviour, Impact. A structured feedback model that anchors criticism in observable behaviour.
Radical candor
Kim Scott's framework: caring personally and challenging directly simultaneously.
Ruinous empathy
Caring personally but failing to challenge directly. Nice but withholding honest feedback.
OKRs
Objectives and Key Results. Ambitious objectives paired with measurable key results. 70 to 80% attainment expected.
Situational leadership
Hersey and Blanchard's model: leadership style should match the employee's development level for the specific task.
Span of control
The number of direct reports a manager can effectively supervise. 5 to 7 is typical for knowledge work.
First 90 days
Watkins' framework for leadership transitions: diagnose the situation type, listen first, secure early wins.
Power distance
Hofstede's cultural dimension measuring acceptance of unequal power distribution. India scores high.
Delegation
Handing off an outcome with appropriate authority and accountability, not just a task with instructions.
Managing up
Proactively managing the relationship with your manager to ensure alignment, information flow, and access to decisions.
Turnaround
One of Watkins' five situation types: a failing unit that requires rapid decisive intervention.