Feedback Frameworks: The SBI Model

(Situation, Behaviour, Impact)

Situation, behaviour, impact. Three parts that make feedback specific, fair, and actionable.

Definition

A structured feedback model that separates observable facts (situation, behaviour) from interpretation (impact), making feedback specific, concrete, and less likely to trigger defensiveness.

Step 1

Predict first

In one or two sentences, what do you think this concept means? Wrong is fine; the small struggle is what makes the answer stick.