Problem Framing (HMW)

(How Might We)

How might we solve the real problem? Three words that turn an observation into a design challenge.

Definition

A question format that transforms observations about user problems into actionable design challenges. HMW questions are open enough to allow creative solutions but specific enough to guide ideation.

Step 1

Predict first

In one or two sentences, what do you think this concept means? Wrong is fine; the small struggle is what makes the answer stick.