Negotiation & Persuasion

Reach agreement without losing yourself

Novice

Mastery0%

Novice

Concept 07 of 19

framework

The mirror

Repeat the last few words they said, as a question. They keep talking.

Definition

Repeating the last one to three words the counterpart said back to them, as a soft question, to invite elaboration.

Step 1

In one or two sentences, what do you think this concept means? Wrong is fine; the small struggle is what makes the answer stick.