Negotiation & Persuasion

Reach agreement without losing yourself

Novice

Mastery0%

Novice

Concept 06 of 19

framework

Calibrated questions

"How am I supposed to do that?" beats "no" almost every time.

Definition

Open-ended how and what questions that hand the problem back to the other side without confrontation.

Step 1

In one or two sentences, what do you think this concept means? Wrong is fine; the small struggle is what makes the answer stick.